Sporadic short-time disconnections / Sporadische kurzzeitige Verbindungsabbrüche
Incident Report for Reith Guard IT GmbH
Resolved
This incident has been resolved.
Posted Jan 12, 2023 - 08:44 CET
Update
We are continuing to monitor for any further issues.
Posted Jan 11, 2023 - 18:36 CET
Update
We are continuing to monitor for any further issues.
Posted Jan 11, 2023 - 16:05 CET
Update
A fix has been implemented and we are monitoring the results.
Posted Jan 11, 2023 - 12:55 CET
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jan 11, 2023 - 10:45 CET
Identified
Unfortunately, the previous measure did not completely solve the problem. We continue to analyze the problem and are working at full speed to find a final solution. / Die vorherige Maßnahme hat das Problem leider nicht vollständig gelöst. Wir analysieren das Problem weiter und arbeiten mit Hochdruck an einer finalen Lösung.
Posted Jan 11, 2023 - 08:03 CET
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jan 10, 2023 - 20:34 CET
Investigating
Unfortunately, the previous measure did not completely solve the problem. We continue to analyze the problem and are working at full speed to find a final solution. / Die vorherige Maßnahme hat das Problem leider nicht vollständig gelöst. Wir analysieren das Problem weiter und arbeiten mit Hochdruck an einer finalen Lösung.
Posted Jan 10, 2023 - 14:18 CET
Monitoring
A fix has been implemented and we are monitoring the results. / Es wurde eine Maßnahme ergriffen, und wir beobachten die Ergebnisse.
Posted Jan 10, 2023 - 11:43 CET
Investigating
We are currently investigating this issue.
Posted Jan 10, 2023 - 11:08 CET
This incident affected: Reith Guard Cloud Services (Backup Offsite Storage Server, Managed 3CX, Private Cloud, VPN Connections) and Reith Guard IT GmbH (Company Website).